Conversation Classification
Organize interactions by topic
so teams can focus on what matters
What it is
Conversation Classification organizes interactions by what they were about so teams can separate what matters from noise.
Why it matters
When everything looks the same, nothing gets prioritized. Classification helps teams focus on high impact work instead of reacting to volume.
How it's used
Conversation Classification is available via an API where businesses send data. Organizations send interaction data from their existing systems. Zweelie categorizes activity by topic and outcome, creating clear visibility into patterns, issues, and opportunities.
Who it's for
Any business that handles customer or operational interactions and wants clarity without changing tools or workflows.
See how Conversation Classification can organize your interactions by topic
Book a live walkthrough of how Zweelie captures every interaction, surfaces real opportunities, and helps your team recover missed revenue without adding headcount.
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