Operational Intelligence Hero

Operational Intelligence

Understand what is happening
across your operations

Signal Understanding
Across front-line activity
Team Attribution
Visibility into who handles what
Risk Detection
Identify what needs attention

Operational Intelligence is the core of Zweelie. It helps leaders understand what is happening across day-to-day operations, where inefficiencies exist, and where teams need support.

Signal Understanding

LIVE TRACKING

Activity Signals

Track live activity patterns and signal volume across your operations in real-time.

Number of calls
18
Transfers
16
Conversions
4
Call Duration (avg)
6:15
Messages
12
Active Signals
24

CATEGORIZATION

Intent Classification

Understand what each interaction means by classifying signals into clear, actionable intents.

Abandoned
5 calls27.8%
Booking Confirmed
4 calls22.2%
Price Inquiry
4 calls22.2%
Availability Inquiry
3 calls16.7%
Booking Request
2 calls11.1%

Team Attribution

ACCOUNTABILITY

Team Performance

Know who handled what and measure performance with clear attribution and accountability.

Total Calls
19
Conversions
4
Opportunities
8
Conversion Rate
50.0%
Converted Deal Value
$4,050.00
Opportunities Deal Value
$1,012.50

TEAM METRICS

Top Answered By

See who handled interactions and their performance metrics for clear accountability.

Sarah Martinez
14 calls66.7% conversion4/6 opportunities
Amy (AI)
3 calls0.0% conversion0/1 opportunities
Unknown (No Introduction)
2 calls0.0% conversion0/1 opportunities

Risk Detection

MISSED OPPORTUNITIES

Opportunities

Identify missed opportunities and take automatic action to recover them.

Jennifer
• Answered by: Sarah Martinez
Price InquiryBooking OpportunityNot ConvertedFollow-up Eligible$$$$4,578
Robert
• Answered by: Unknown (no introduction)
Availability InquiryBooking OpportunityNot ConvertedFollow-up Eligible$$$657
Lisa
• Answered by: Sarah Martinez
General InquiryBooking OpportunityNot ConvertedFollow-up Eligible$$350

SUCCESS METRICS

Conversions

Track converted opportunities with estimated deal value and revenue potential.

James
• Answered by: Sarah Martinez
Booking ConfirmedNew BookingConverted$$$1,200
Emily
• Answered by: Sarah Martinez
Booking ConfirmedNew BookingConverted$$350
Michael
• Answered by: Sarah Martinez
Booking ConfirmedNew BookingConverted$$$$2,500
CALL TIME REDUCTION
87%
REVENUE CAPTURED IN FIRST TWO WEEKS
$12k+
Compass logo

How Compass and Zweelie automated operations across 303 units

Read case study
Austin Williams
Founder & CEO at Compass
Many of our inbound calls are routine, but some have real leasing potential. Zweelie handles basic questions, shares availability, and sends application links right away. It also gives us insight into why prospects are calling and the potential deal value, helping our team focus on the right follow-ups without adding extra staff.

See how Operational Intelligence can reveal what's happening across your operations

Book a live walkthrough of how Zweelie captures every interaction, surfaces real opportunities, and helps your team recover missed revenue without adding headcount.

Book demo