How The Traffic Ticket Guru uses Zweelie to filter calls, save time, and make more money
“Zweelie has absolutely given me my life back.”
Turning legal expertise into accessible solutions for drivers.
The Traffic Ticket Guru helps drivers navigate traffic violations and legal challenges, providing expert consultation and representation. As a founder-led business, Brian Livingston was personally handling over 100 inbound text messages per day, with constant phone calls and text message interruptions consuming his time.
The majority of inquiries were non-revenue and time-consuming, with no clear separation between revenue-generating consultations and general questions. The founder's time was consumed by reactive communication instead of growth, with no structured visibility into inbound demand or trends.
“Zweelie has absolutely given me my life back. I run a small business, and I was getting upwards of 100 text messages a day from clients, phone calls. All of them were just time wasters. Now Zweelie has been able to separate all of that and send it out to the appropriate person that needs to actually respond. So that I am not wasting all day long and instead I'm able to work on and grow my business because I now finally have the time.”
Contents
Challenges
Founder personally handling 100+ inbound text messages per day
The founder was personally managing over 100 inbound text messages daily, with constant phone calls and text message interruptions consuming his entire day. This reactive communication pattern prevented focus on growing and scaling the business.
Constant inbound phone calls and text message interruptions
Inbound calls and messages came in throughout the day, creating constant interruptions that made it difficult to focus on higher-value work. The volume of inquiries required the founder's constant attention, eliminating any opportunity for strategic work.
No clear separation between revenue consultations and general questions
The majority of inquiries were non-revenue and time-consuming, with no clear way to distinguish revenue-generating consultations from general questions. This meant the founder spent significant time on messages that did not convert, reducing focus on paid consultations and case intake.
No structured visibility into inbound demand or trends
Without structured data on inbound demand and inquiry types, decision-making was based on guesswork rather than insights. There was no way to analyze call and text data to understand patterns or make better business decisions.
Solutions
Zweelie went live for The Traffic Ticket Guru in under 24 hours with zero setup required. The system handled both inbound phone calls and text messages, automatically sorting conversations and sending them to the appropriate person while preventing low-importance messages from interrupting the founder's day.
Call and Text Handling
Zweelie handled both inbound phone calls and text messages, intercepting high-volume text message traffic previously handled by the founder. The system automatically sorted conversations and sent them to the appropriate person, prevented low-importance messages from interrupting the owner's day, and ensured urgent or revenue-related conversations were surfaced quickly.
Lead Qualification and Revenue Focus
Zweelie distinguished revenue-generating consultations from non-revenue inquiries, funnelling high-intent conversations to the right person for response. This reduced time spent on messages that did not convert and allowed the founder to focus on paid consultations and case intake.
Intelligence and Reporting
Zweelie analyzed call and text data instead of simply responding to it, generating reports on inbound demand and inquiry types. This provided insight the founder could use to make better business decisions, shifting decision-making from guesswork to data.
Rapid Deployment
Zweelie went live within one day, requiring no setup or configuration on the client's end. This delivered immediate impact without operational disruption and required no training or workflow changes for the team.
Results
100+ Texts and Calls Handled Daily
Zweelie automatically handles 100+ inbound text messages per day plus phone calls that were previously managed by the founder personally. The system intercepts high-volume text message traffic and automatically sorts conversations, sending them to the appropriate person that needs to actually respond.
Over 1 Hour Saved Daily
Zweelie has saved the founder over an hour per day by offloading all routine calls and time-wasting inquiries. The founder no longer spends entire days responding to calls and texts, with a significant reduction in daily interruptions enabling focus on growing the business.
Revenue Consultations Funneled
Zweelie's ability to funnel consultations where revenue can be generated versus time-wasting inquiries has been transformative. Clear separation between revenue consultations and non-revenue inquiries has been established, allowing the founder to focus on conversations that directly generate revenue and paid consultations.
Live in Under 24 Hours
Zweelie went live in under 24 hours with zero setup required from the client. This delivered immediate impact without operational disruption and required no training or workflow changes for the team.
Data Analysis and Business Intelligence
Zweelie analyzes call and text data instead of simply responding to it, generating reports on inbound demand and inquiry types. This provides insight the founder can use to make better determinations on how to grow the business, shifting decision-making from guesswork to data.
Beyond AI Voice—Operational Intelligence
Zweelie is more than an AI voice system. It functions as an operational and revenue intelligence layer that analyzes data and provides reports, enabling better business decisions. The system exceeded expectations compared to traditional AI tools, delivering value far beyond simple call handling.