How service businesses like The Traffic Ticket Guru use Zweelie to filter calls, save time, and grow
For service businesses, the phone and inbox are where revenue shows up first. They are also where time disappears. Founders and staff spend all day on calls and texts: some are high-value consultations or bookings, many are general questions that never convert. Without a way to sort and route that traffic, teams can't tell revenue conversations from noise, and growth stalls.
Zweelie is built for the industries we serve: professional services (consultants, accountants, real estate agents), personal care (salons, spas, booking-heavy businesses), trades and contractors (plumbers, electricians, landscapers), and legal and specialized firms (traffic ticket businesses, legal consultancies, and others handling high inquiry volume). The Traffic Ticket Guru is one of them.
Industries we serve
Zweelie helps service businesses that scale on the phone and in the inbox:
- Professional services: Consultants, accountants, and real estate agents managing client inquiries and intake.
- Personal care: Hair salons, nail salons, and spas handling booking inquiries and availability.
- Trades and contractors: Plumbers, electricians, landscapers, and field crews managing service requests and dispatch.
- Legal and specialized: Traffic ticket businesses, legal consultancies, and other firms handling high volumes of calls and messages.
In each of these, the same pattern shows up: high inbound volume, a mix of revenue and non-revenue conversations, and limited visibility into what's really driving demand. Zweelie turns that volume into structured data and routes it to the right people.
What The Traffic Ticket Guru faced before Zweelie
The Traffic Ticket Guru (TTG) is a legal services business focused on traffic tickets. Founder Brian Livingston was personally handling 100+ inbound text messages per day, plus constant phone calls. Most inquiries were non-revenue and time-consuming. There was no clear separation between revenue consultations and general questions, so the founder's time was consumed by reactive communication instead of growth. There was no structured visibility into inbound demand or trends.
That pattern is familiar across service businesses: the owner or a small team becomes the bottleneck for every call and text, and the work that actually grows the business gets pushed to the edges of the day.
What Zweelie implemented for TTG
Zweelie went live for The Traffic Ticket Guru in under 24 hours, with zero setup required from the client. It now:
- Handles both inbound calls and texts: Intercepts the high-volume SMS traffic that the founder used to handle, and answers or triages calls so routine questions don't demand personal attention.
- Sorts and routes conversations: Automatically sorts conversations and sends them to the appropriate person. Low-importance messages stop interrupting the owner's day; urgent or revenue-related conversations are surfaced quickly.
- Separates revenue from non-revenue: Distinguishes revenue-generating consultations from non-revenue inquiries, funnels high-intent conversations to the right person, and reduces time spent on messages that never convert.
- Returns time to the founder: Removes the need for the owner to personally manage calls and texts, eliminates all-day interruptions, and enables focus on paid consultations, case intake, and scaling the business.
Zweelie also analyzes call and text data instead of simply responding to it. It generates reports on inbound demand and inquiry types, so leaders can make decisions based on data instead of guesswork.
Outcomes for TTG and what that means for other service businesses
For The Traffic Ticket Guru, the results were concrete:
- 100+ inbound texts per day are now handled automatically, with conversations sorted and routed.
- Revenue consultations are separated from non-revenue inquiries, so the team spends more time on conversations that directly generate revenue.
- Founder time was reclaimed from calls and texts; Brian could focus on growing the business instead of staying in the inbox all day.
- Live in under 24 hours with no client setup, so value started immediately without operational disruption.
Brian put it simply: "Zweelie has absolutely given me my life back." He runs a small business that was overwhelmed by client calls and texts; Zweelie separated that flow and sent it to the right people so he could stop wasting the day on low-value messages and finally work on and grow the business.
That same model applies across the industries we serve. Whether you run a traffic ticket practice, a landscaping company, a salon, or a professional services firm, the goal is the same: turn inbound calls and texts into structured, routable intelligence, separate revenue conversations from noise, and give leaders and staff time back so they can focus on the work that actually grows the business.