Calls interrupt focused work
The person doing the installation is also the person customers expect to answer the next inquiry.
Backed byAI Receptionist & Service Intake for Electricians Electrical calls,
AI Receptionist & Service Intake for Electricians Electrical calls,
covered.
Keep electrical service and installation inquiries organized. Zweelie connects customer calls, project details, files, and callbacks while your team works.
Customer work for electricians
Zweelie helps electrical contractors collect service requests without making every new call an interruption. A repair inquiry, panel-upgrade request, and EV-charger installation need different follow-up questions. Keep the customer's description ready for a licensed professional to review, with no need for the receptionist to diagnose a fault or recommend electrical work.
Built around the work of: electrical contracting business owners, service electricians, electrical estimators and office staff.
When a request gets lost, the work can follow.
The customer communication problems that electricians need to solve.
What's at stake
Project needs are unclear
A message that says 'need an electrician' does not tell the office whether to discuss a repair, an upgrade, or a new installation.
Upgrade inquiries are forgotten
Larger panel or charger conversations stall after the first call when nobody is assigned the callback.
From the first inquiry to an owned next step
Example workflow for electricians; your staff confirm scope, timing, and any professional decisions.
Take the customer's description
Collect the location, requested type of work, and callback details. Receptionist instructions should not ask callers to test, open, or touch electrical equipment.
Prepare professional review
Attach existing equipment documents or photos the customer can share safely. Assign the opportunity to the electrician or estimator responsible for assessment.
Record the agreed response
Your team determines urgency, confirms scope and scheduling, and records the next conversation. Send an approved payment request when appropriate.
Capabilities
One customer history, from inquiry to follow-up
Give your team calls, forms, opportunities, files, notes, and payments that share customer context. Features and usage allowances depend on your plan.
Calls and SMS
Configure your receptionist and call routing. Keep customer texts, call summaries, and request details available for your team's response.
We're getting an EV charger. Can I send the charger specifications for a quote?
Thanks, Jules. Casey will follow up with you.
EV charger installation quoteAssigned to Casey Morgan
Thanks, that works for me.
Casey has your request.
JC
Jules Carter
1 call
Jules shared the charger specifications. A licensed electrician will assess installation requirements and scope.
Opportunities
Review potential work from calls, texts, and forms. Assign a responsible person and follow-up reminder so the next customer conversation has an owner.
EV charger installation quote
Jules Carter
Files
Link customer-provided photos and documents to contacts and opportunities. Give the person handling the request the materials needed for review.
JC
Jules Carter3 files
Drop files hereFiles for ev charger installation quote
installation-request.pdfJules Carter · EV charger installation quote
Documentequipment-specification.pdfJules Carter · EV charger installation quote
Documentcustomer-scope-notes.pdfJules Carter · EV charger installation quote
DocumentForms
Build an intake form around service address, requested electrical work, property type. Accept relevant files and connect submissions to customer opportunities.
Copper Finch ElectricElectrical project request
Tell our team what you have in mind.
Form submitted
EV charger installation quote
Payments
Your team can send an agreed payment link and view payment activity alongside the customer history. Stripe and Square connections are available; provider capabilities vary.
Copper Finch Electric$1,250EV charger installation quote
- Customer
- Jules Carter
- Status
- Draft link
Notes
Keep your team's observations and agreed next steps attached to the customer or opportunity, rather than in separate personal notes.
CM
EV charger installation quote
Jules shared the charger specifications. A licensed electrician will assess installation requirements and scope.
Jules CarterEV charger installation quoteIn progressTB
Kitchen lighting upgrade
DraftMina requested kitchen lighting options. Review her room plan before arranging the contractor callback.
Mina PatelKitchen lighting upgradeOpenIntegrations
Works with the tools you already use
Zweelie connects with Stripe, Square, and Google Calendar so payments and dates end up where your team already looks.
Don't see an integration here? We can build it.
Keep your specialist tools. Connect the customer conversation.
Use your established tools and qualified staff for electrical design, load calculations, permits, inspections, estimates, and dispatch. Intake information is customer-reported and must not be treated as a safety assessment or authorization to perform work.
Zweelie brings customer communication, intake, and follow-up ownership together on web, iOS, and Android. Review your team's requirements and available plan features before moving a workflow. Read our privacy policy or talk through your workflow in a demo.
Pricing
Simple plans that grow with your business.
Capture new inquiries, stay on top of opportunities, and automate routine work as your business grows.
Small Business
$49/ month
Capture every lead with your business team.
- 2 team members per business
- 1 business phone line
- 75 call minutes monthly
- 100 text messages monthly
- Up to 100 contacts
- Up to 15 open or in-progress opportunities
- Activities, contacts, opportunities, calendar, files, and notes
Business
$129/ month
Handle more inquiries and keep every opportunity organized.
- 2 team members per business
- 1 business phone line
- 300 call minutes monthly
- 250 text messages monthly
- Up to 500 contacts
- Up to 50 open or in-progress opportunities
- Activities, contacts, opportunities, calendar, files, and notes
Business Pro
$499/ month
Automation and collaboration for the whole operation.
- Up to 3 team members
- 3 included business phone lines
- High-volume calls and texts, subject to fair use
- Unlimited contacts
- Unlimited opportunities
- Multiple locations
- All products, including conversations, forms, and reports
Questions from electricians
Can an electrical contractor use Zweelie without offering automated safety advice?
Yes. Configure the receptionist to collect the request and use your approved routing and safety messaging. A qualified person assesses the situation and decides the response. Zweelie does not diagnose electrical faults, certify an installation, or replace emergency services.
What should electricians keep in their existing systems?
Use your established tools and qualified staff for electrical design, load calculations, permits, inspections, estimates, and dispatch. Intake information is customer-reported and must not be treated as a safety assessment or authorization to perform work.
Can our owner and office team work from the same customer history?
Yes. Zweelie connects calls, texts, contacts, files, notes, and opportunities so the people handling a request can review its history. Assign opportunities and follow-up reminders to your team. Team access and product availability depend on your plan and permissions. This page is written for electrical contracting business owners, service electricians, electrical estimators and office staff.