Calls during repairs
Stopping a job to answer every inquiry interrupts the work; leaving calls unanswered can lose the next job.
Backed byAI Receptionist & Lead Management for Plumbers Fix leaks.
AI Receptionist & Lead Management for Plumbers Fix leaks.
Capture calls.
Answer plumbing inquiries while you work. Zweelie connects calls, job photos, customer details, follow-up reminders, and payments for your team.
Customer work for plumbers
Zweelie is an AI receptionist and customer-work platform for plumbers. When you are under a sink or finishing a repair, it can answer inquiries and keep the request connected to the customer. Your team gets a clear starting point for the callback instead of a number with no explanation.
Built around the work of: plumbing business owners, owner-operator plumbers, service coordinators.
When a request gets lost, the work can follow.
The customer communication problems that plumbers need to solve.
What's at stake
Missing site details
An address, leak photo, and description in separate text threads make callbacks harder than they need to be.
Unowned estimates
A request for a quote can sit untouched when nobody is responsible for the next conversation.
From the first inquiry to an owned next step
Example workflow for plumbers; your staff confirm scope, timing, and any professional decisions.
Capture the plumbing request
Collect the customer's location, description of the problem, and preferred callback details through calls, texts, or an intake form.
Prepare the callback
Keep uploaded job photos and notes with the contact and assign the opportunity to the person who will assess the request.
Follow through on approved work
Your team confirms the scope and schedule, sends a payment link when appropriate, and records what happened on the opportunity.
Capabilities
One customer history, from inquiry to follow-up
Give your team calls, forms, opportunities, files, notes, and payments that share customer context. Features and usage allowances depend on your plan.
Calls and SMS
Configure your receptionist and call routing. Keep customer texts, call summaries, and request details available for your team's response.
Hi, the pipe under my kitchen sink is leaking. Can I send a photo?
Thanks, Maya. Casey will follow up with you.
Kitchen sink leakAssigned to Casey Morgan
Thanks, that works for me.
Casey has your request.
MC
Maya Chen
1 call
Maya sent the under-sink photo. Call after 2 PM to discuss access and the repair estimate.
Opportunities
Review potential work from calls, texts, and forms. Assign a responsible person and follow-up reminder so the next customer conversation has an owner.
Kitchen sink leak
Maya Chen
Files
Link customer-provided photos and documents to contacts and opportunities. Give the person handling the request the materials needed for review.
MC
Maya Chen3 files
Drop files hereFiles for kitchen sink leak
leak-photo.jpgMaya Chen · Kitchen sink leak
Photoservice-request.pdfMaya Chen · Kitchen sink leak
Documentsite-notes.pdfMaya Chen · Kitchen sink leak
DocumentForms
Build an intake form around service address, problem description, access instructions. Accept relevant files and connect submissions to customer opportunities.
Copperleaf PlumbingRequest a plumbing visit
Tell our team what you have in mind.
Form submitted
Kitchen sink leak
Payments
Your team can send an agreed payment link and view payment activity alongside the customer history. Stripe and Square connections are available; provider capabilities vary.
Copperleaf Plumbing$285Kitchen sink leak
- Customer
- Maya Chen
- Status
- Draft link
Notes
Keep your team's observations and agreed next steps attached to the customer or opportunity, rather than in separate personal notes.
CM
Kitchen sink leak
Maya sent the under-sink photo. Call after 2 PM to discuss access and the repair estimate.
Maya ChenKitchen sink leakIn progressTB
Water heater replacement
DraftDaniel wants a quote for replacing his water heater. Review the model photo before calling.
Daniel FosterWater heater replacementOpenIntegrations
Works with the tools you already use
Zweelie connects with Stripe, Square, and Google Calendar so payments and dates end up where your team already looks.
Don't see an integration here? We can build it.
Keep your specialist tools. Connect the customer conversation.
Keep estimating, technician dispatch, route planning, and job costing in your existing tools. Zweelie supports intake, customer context, follow-up ownership, and payment collection; it does not diagnose plumbing faults or guarantee an arrival time.
Zweelie brings customer communication, intake, and follow-up ownership together on web, iOS, and Android. Review your team's requirements and available plan features before moving a workflow. Read our privacy policy or talk through your workflow in a demo.
Pricing
Simple plans that grow with your business.
Capture new inquiries, stay on top of opportunities, and automate routine work as your business grows.
Small Business
$49/ month
Capture every lead with your business team.
- 2 team members per business
- 1 business phone line
- 75 call minutes monthly
- 100 text messages monthly
- Up to 100 contacts
- Up to 15 open or in-progress opportunities
- Activities, contacts, opportunities, calendar, files, and notes
Business
$129/ month
Handle more inquiries and keep every opportunity organized.
- 2 team members per business
- 1 business phone line
- 300 call minutes monthly
- 250 text messages monthly
- Up to 500 contacts
- Up to 50 open or in-progress opportunities
- Activities, contacts, opportunities, calendar, files, and notes
Business Pro
$499/ month
Automation and collaboration for the whole operation.
- Up to 3 team members
- 3 included business phone lines
- High-volume calls and texts, subject to fair use
- Unlimited contacts
- Unlimited opportunities
- Multiple locations
- All products, including conversations, forms, and reports
Questions from plumbers
Can Zweelie automatically book plumbing service visits?
Coming soon: automatic service-visit booking using your availability and service settings. Today, Zweelie can answer calls, capture the plumbing request, and keep the customer details ready for your team to confirm the visit. Your plumbers remain responsible for technical assessment and urgent response. Need this sooner? Contact us to discuss your requirements and timing.
What should plumbers keep in their existing systems?
Keep estimating, technician dispatch, route planning, and job costing in your existing tools. Zweelie supports intake, customer context, follow-up ownership, and payment collection; it does not diagnose plumbing faults or guarantee an arrival time.
Can our owner and office team work from the same customer history?
Yes. Zweelie connects calls, texts, contacts, files, notes, and opportunities so the people handling a request can review its history. Assign opportunities and follow-up reminders to your team. Team access and product availability depend on your plan and permissions. This page is written for plumbing business owners, owner-operator plumbers, service coordinators.