Scope changes in messages
A revised task list gets missed when it is sent outside the original conversation.
Backed byCustomer Management for Property Turnover Services Turnover requests,
Customer Management for Property Turnover Services Turnover requests,
kept together.
Keep make-ready requests, unit photos, access contacts, and follow-ups together. Zweelie helps turnover teams coordinate customer communication.
Customer work for property turnover services
Zweelie helps property turnover and make-ready businesses organize requests from landlords and property managers. Cleaning, painting, and repair instructions can arrive through several people. Keep the customer scope, unit reference, photos, and communication connected so the person handling the work knows what to clarify next.
Built around the work of: turnover-company owners, make-ready coordinators, painting and maintenance vendors.
When a request gets lost, the work can follow.
The customer communication problems that property turnover services need to solve.
What's at stake
Units confused
A property manager with several vacancies may send photos without a clear unit reference.
Handoffs cause rework
The crew does not have the same instructions the office agreed with the customer.
From the first inquiry to an owned next step
Example workflow for property turnover services; your staff confirm scope, timing, and any professional decisions.
Collect a unit-specific request
Gather the property, unit reference, requested work, access contact, and customer-stated target date.
Connect scope and photos
Link uploaded photos and notes to the opportunity and assign the person responsible for customer clarification.
Track the agreed next step
Use team conversations and reminders for customer updates while crew scheduling and job checklists remain in your operational tools.
Capabilities
One customer history, from inquiry to follow-up
Give your team calls, forms, opportunities, files, notes, and payments that share customer context. Features and usage allowances depend on your plan.
Calls and SMS
Configure your receptionist and call routing. Keep customer texts, call summaries, and request details available for your team's response.
Unit 204 at Birch Court needs turnover work. Can I send the scope and photos?
Thanks, Miles. Taylor will follow up with you.
Birch Court unit turnoverAssigned to Taylor Brooks
Thanks, that works for me.
Taylor has your request.
MS
Miles Sullivan
1 call
Miles sent the Unit 204 photos and scope. Confirm key pickup and the property manager's priorities.
Opportunities
Review potential work from calls, texts, and forms. Assign a responsible person and follow-up reminder so the next customer conversation has an owner.
Birch Court unit turnover
Miles Sullivan
Files
Link customer-provided photos and documents to contacts and opportunities. Give the person handling the request the materials needed for review.
MS
Miles Sullivan3 files
Drop files hereFiles for birch court unit turnover
unit-photos.jpgMiles Sullivan · Birch Court unit turnover
Photomake-ready-scope.pdfMiles Sullivan · Birch Court unit turnover
Documentcustomer-changes.pdfMiles Sullivan · Birch Court unit turnover
DocumentForms
Build an intake form around property and unit, requested scope, access contact. Accept relevant files and connect submissions to customer opportunities.
Freshkey TurnoversUnit turnover request
Tell our team what you have in mind.
Form submitted
Birch Court unit turnover
Payments
Your team can send an agreed payment link and view payment activity alongside the customer history. Stripe and Square connections are available; provider capabilities vary.
Freshkey Turnovers$1,450Birch Court unit turnover
- Customer
- Miles Sullivan
- Status
- Draft link
Notes
Keep your team's observations and agreed next steps attached to the customer or opportunity, rather than in separate personal notes.
TB
Birch Court unit turnover
Miles sent the Unit 204 photos and scope. Confirm key pickup and the property manager's priorities.
Miles SullivanBirch Court unit turnoverIn progressOG
Townhome make-ready quote
DraftRina requested a townhome make-ready quote. Review the room list and proposed access dates.
Rina DasTownhome make-ready quoteOpenIntegrations
Works with the tools you already use
Zweelie connects with Stripe, Square, and Google Calendar so payments and dates end up where your team already looks.
Don't see an integration here? We can build it.
Keep your specialist tools. Connect the customer conversation.
Retain crew scheduling, work orders, inventory, key management, and completion inspections in existing processes. Do not include entry codes or unnecessary tenant information in routine intake.
Zweelie brings customer communication, intake, and follow-up ownership together on web, iOS, and Android. Review your team's requirements and available plan features before moving a workflow. Read our privacy policy or talk through your workflow in a demo.
Pricing
Simple plans that grow with your business.
Capture new inquiries, stay on top of opportunities, and automate routine work as your business grows.
Small Business
$49/ month
Capture every lead with your business team.
- 2 team members per business
- 1 business phone line
- 75 call minutes monthly
- 100 text messages monthly
- Up to 100 contacts
- Up to 15 open or in-progress opportunities
- Activities, contacts, opportunities, calendar, files, and notes
Business
$129/ month
Handle more inquiries and keep every opportunity organized.
- 2 team members per business
- 1 business phone line
- 300 call minutes monthly
- 250 text messages monthly
- Up to 500 contacts
- Up to 50 open or in-progress opportunities
- Activities, contacts, opportunities, calendar, files, and notes
Business Pro
$499/ month
Automation and collaboration for the whole operation.
- Up to 3 team members
- 3 included business phone lines
- High-volume calls and texts, subject to fair use
- Unlimited contacts
- Unlimited opportunities
- Multiple locations
- All products, including conversations, forms, and reports
Questions from property turnover services
Can Zweelie coordinate vendor schedules for a property turnover?
Coming soon: vendor scheduling for turnover work, helping coordinate cleaning, repairs, and handoffs around your available dates. Today, Zweelie keeps the property request, contacts, files, and follow-up ownership together while your team confirms the work schedule. Need this sooner? Contact us to discuss your requirements and timing.
What should property turnover services keep in their existing systems?
Retain crew scheduling, work orders, inventory, key management, and completion inspections in existing processes. Do not include entry codes or unnecessary tenant information in routine intake.
Can our owner and office team work from the same customer history?
Yes. Zweelie connects calls, texts, contacts, files, notes, and opportunities so the people handling a request can review its history. Assign opportunities and follow-up reminders to your team. Team access and product availability depend on your plan and permissions. This page is written for turnover-company owners, make-ready coordinators, painting and maintenance vendors.