Calls during repairs
A mechanic cannot safely pause every task to conduct another intake conversation.
Backed byAI Receptionist & Job Intake for Mobile Diesel Mechanics Repairs underway.
AI Receptionist & Job Intake for Mobile Diesel Mechanics Repairs underway.
Calls covered.
Capture mobile diesel repair inquiries with vehicle, location, and customer context. Zweelie organizes calls, photos, and assigned follow-ups.
Customer work for mobile diesel mechanics
Zweelie helps mobile diesel mechanics collect new service requests while they are working on another vehicle. The fleet office and driver may know different details. Keep the location, vehicle information, reported symptoms, and callback contacts together so your team can assess the request without starting from scratch.
Built around the work of: mobile diesel business owners, independent diesel mechanics, fleet service coordinators.
When a request gets lost, the work can follow.
The customer communication problems that mobile diesel mechanics need to solve.
What's at stake
Driver and office details split
The person reporting the fault may not be the one approving the service.
Vehicle context missing
Without a clear unit reference and reported issue, the callback becomes another information hunt.
From the first inquiry to an owned next step
Example workflow for mobile diesel mechanics; your staff confirm scope, timing, and any professional decisions.
Collect vehicle and site context
Record where service is requested, the vehicle reference, reported issue, and driver or fleet-office contacts.
Assign qualified review
Keep supporting photos and messages with an opportunity for the person deciding whether the job can be accepted.
Document the customer follow-up
Staff agree the service and payment arrangements, then record updates and reminders alongside the original request.
Capabilities
One customer history, from inquiry to follow-up
Give your team calls, forms, opportunities, files, notes, and payments that share customer context. Features and usage allowances depend on your plan.
Calls and SMS
Configure your receptionist and call routing. Keep customer texts, call summaries, and request details available for your team's response.
Our box truck needs attention at the yard. Can I send the vehicle details?
Thanks, Tristan. Taylor will follow up with you.
Box truck service requestAssigned to Taylor Brooks
Thanks, that works for me.
Taylor has your request.
TB
Tristan Bell
1 call
Tristan sent the truck details and yard entrance instructions. Ask the mechanic to review the request.
Opportunities
Review potential work from calls, texts, and forms. Assign a responsible person and follow-up reminder so the next customer conversation has an owner.
Box truck service request
Tristan Bell
Files
Link customer-provided photos and documents to contacts and opportunities. Give the person handling the request the materials needed for review.
TB
Tristan Bell3 files
Drop files hereFiles for box truck service request
vehicle-label.jpgTristan Bell · Box truck service request
Photoreported-issue.jpgTristan Bell · Box truck service request
Photofleet-request.pdfTristan Bell · Box truck service request
DocumentForms
Build an intake form around service location, vehicle or unit reference, reported symptoms. Accept relevant files and connect submissions to customer opportunities.
Roadstead DieselMobile diesel service request
Tell our team what you have in mind.
Form submitted
Box truck service request
Payments
Your team can send an agreed payment link and view payment activity alongside the customer history. Stripe and Square connections are available; provider capabilities vary.
Roadstead Diesel$350Box truck service request
- Customer
- Tristan Bell
- Status
- Draft link
Notes
Keep your team's observations and agreed next steps attached to the customer or opportunity, rather than in separate personal notes.
TB
Box truck service request
Tristan sent the truck details and yard entrance instructions. Ask the mechanic to review the request.
Tristan BellBox truck service requestIn progressOG
Fleet yard maintenance quote
DraftMara wants maintenance pricing for five fleet vehicles. Confirm the vehicle list before quoting.
Mara SilvaFleet yard maintenance quoteOpenIntegrations
Works with the tools you already use
Zweelie connects with Stripe, Square, and Google Calendar so payments and dates end up where your team already looks.
Don't see an integration here? We can build it.
Keep your specialist tools. Connect the customer conversation.
Retain roadside safety assessment, dispatch, parts inventory, vehicle maintenance records, and job costing in specialist tools. Zweelie does not diagnose vehicles, approve roadside work, or provide an arrival guarantee.
Zweelie brings customer communication, intake, and follow-up ownership together on web, iOS, and Android. Review your team's requirements and available plan features before moving a workflow. Read our privacy policy or talk through your workflow in a demo.
Pricing
Simple plans that grow with your business.
Capture new inquiries, stay on top of opportunities, and automate routine work as your business grows.
Small Business
$49/ month
Capture every lead with your business team.
- 2 team members per business
- 1 business phone line
- 75 call minutes monthly
- 100 text messages monthly
- Up to 100 contacts
- Up to 15 open or in-progress opportunities
- Activities, contacts, opportunities, calendar, files, and notes
Business
$129/ month
Handle more inquiries and keep every opportunity organized.
- 2 team members per business
- 1 business phone line
- 300 call minutes monthly
- 250 text messages monthly
- Up to 500 contacts
- Up to 50 open or in-progress opportunities
- Activities, contacts, opportunities, calendar, files, and notes
Business Pro
$499/ month
Automation and collaboration for the whole operation.
- Up to 3 team members
- 3 included business phone lines
- High-volume calls and texts, subject to fair use
- Unlimited contacts
- Unlimited opportunities
- Multiple locations
- All products, including conversations, forms, and reports
Questions from mobile diesel mechanics
Can Zweelie keep the driver and fleet office in context?
Record the relevant people and their roles with the customer request, and keep messages, notes, and files linked to the opportunity. Your staff must still confirm who can authorize work and how the business should communicate updates.
What should mobile diesel mechanics keep in their existing systems?
Retain roadside safety assessment, dispatch, parts inventory, vehicle maintenance records, and job costing in specialist tools. Zweelie does not diagnose vehicles, approve roadside work, or provide an arrival guarantee.
Can our owner and office team work from the same customer history?
Yes. Zweelie connects calls, texts, contacts, files, notes, and opportunities so the people handling a request can review its history. Assign opportunities and follow-up reminders to your team. Team access and product availability depend on your plan and permissions. This page is written for mobile diesel business owners, independent diesel mechanics, fleet service coordinators.